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Report of the directors
Financial analysis
Statement of director's responsibility
Report of the auditors
Five year financial summary
Quarterly analysis of turnover and profit
Account policies
Group profit and loss account
Group statement of total recognised gains and losses
Group cash flow statement
Group balance sheet
Balance sheet of the company
Notes to the financial statements
Participating interests
United States Generally Accepted Accounting Principles reconciliations
Financial statistics
Operational statistics
Analysis of shareholders
Financial calender and supplementary information

Director's Report ans Financial Statements 1993Director's Report ans Financial Statements 1993 illustration of bird's eye view of houses
 

Contact Us

Shareholder communication

BT is committed to communicating openly with each of its stakeholder audiences in the manner most appropriate to their requirements.
All investors can visit our Investor Centre at
www.btplc.com/investorcentre
 for additional information regarding quarterly results and major announcements.

Private shareholders

If private shareholders have any enquiries about their shareholding, they should contact the Registrar (the address can be found below).

Lloyds TSB Registrars maintain BT Group's share register and the separate BT Group EasyShare and BT Employee Share Ownership Scheme registers. They also provide a Shareholder Helpline service on
Freefone 0808 100 4141.


Institutional investors and analysts

Institutional investors and equity research analysts may contact Investor Relations on:
Tel (020) 7356 5065
Fax (020) 7356 5270
e-mail:
investorrelations@bt.com

Industry analysts may contact:
Tel (020) 7356 5378
Fax (020) 7356 6630
e-mail:
industryenquiry@bt.com

Shareholder Helpline

Tel Freefone 0808 100 4141

Fax 01903 833 371
Textphone Freefone 0808 169 6907
From outside the UK:
Tel +44 121 433 4404
Fax +44 1903 833 371
Textphone +44 121 415 7004
e-mail:
bt@lloydstsb-registrars.co.uk

BT North America Inc.

Investor Relations
350 Madison Avenue
New York, NY10017,
United States
Tel 1 800 331 4568
(toll free within the USA and Canada)
or +1 646 487 3844
(from outside the USA and Canada)
Fax +1 646 487 3984
Website:
www.btplc.com/adr

The Registrar

Lloyds TSB Registrars (2450)
The Causeway
Worthing,
West Sussex
BN99 6DA
United Kingdom
Website:
www.lloydstsb-registrars.co.uk


ADR Depositary

JPMorgan Chase Bank
JPMorgan Service Centre
P.O. Box 43013
Providence, RI 02940-3013
United States
Tel 1 800 634 8366 (toll free)
or +1 781 575 4328 (from outside the USA)
e-mail: adr@jpmorgan.com
Website: www.adr.com

General enquiries

BT Group plc
BT Centre
81 Newgate Street
London
EC1A 7AJ
United Kingdom
Tel (020) 7356 5000
Fax (020) 7356 5520
From overseas:
Tel +44 20 7356 5000
Fax +44 20 7356 5520

BT Japan KK

ARK Mori Building
12-32 Akasaka 1-Chome
Minato-Ku, Tokyo 107-6024
Tel (03) 5562 6000
Fax (03) 5562 0647

A full list of BT contacts, and an electronic feedback facility, is available at www.bt.com/talk.

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